FAQ:
Q: Are you a manufacturer?
A: Yes, we are a specialized manufacturer of TPU film based in Shanghai. We have also established branches in Shenzhen and Los Angeles to better serve our global clients. We are committed to providing high-quality material solutions worldwide.
Q: How many production machines do you have?
A: Our factory is equipped with over 10 advanced production machines, covering all stages of manufacturing from raw material processing to final product. Our equipment and technical capabilities allow us to meet the needs of orders of various scales, ensuring efficient production and stable supply.
Q: How far is your factory from the airport?
A: Our factory is conveniently located approximately 30 minutes by car from Hongqiao International Airport and about 1 hour from Pudong International Airport. This advantageous location facilitates customer visits and logistical transport.
Q: What certifications do you have?
A: We are committed to stringent quality and safety controls and have obtained multiple international certifications, including ISO 9001:2015, OEKO-TEX, SGS, REACH, ROHS, IATF16949, FDA, and EU 2011 certifications.
Q: What is your Minimum Order Quantity (MOQ)?
A: Our typical MOQ ranges from 500 to 1000KG, depending on the product type and specifications. For regular products, we also maintain some inventory to flexibly meet urgent customer needs.
Q: What are your pricing terms?
A: Since customer requirements may vary, our pricing is tailored based on specific order volumes, specifications, and other factors. Please send your detailed requirements to our sales team, and we will provide you with a competitive quote as soon as possible.
Q: What are your payment terms?
A: We offer flexible payment terms, including Telegraphic Transfer (T/T), Letter of Credit (L/C), and PayPal, to provide a more convenient transaction experience for our customers.
Q: What is your delivery time?
A: Our standard delivery time is 10 to 20 days after receiving the deposit. The exact time frame may vary depending on the complexity of the order and the production schedule. We are committed to on-time delivery to ensure that your project timeline remains unaffected.
Q: Can you provide samples?
A: Certainly! We are pleased to offer potential customers up to 1KG of free samples for testing and evaluation. The freight can be collected on delivery or charged to your courier account.